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F-A-Q

**Frequently Asked Questions (FAQs)**

**When will my order arrive?**

The delivery time depends on the chosen shipping company and delivery agent. Our partnered agents deliver within major cities, typically taking between 1 to 3 days from order confirmation.

**Is international shipping available?**

Currently, our partnered shipping companies deliver within the country and to a selection of specified cities, listed on our Delivery page. For international shipping, you can contact our store team via WhatsApp to get product weight and pricing information from international shipping agents, not currently registered with our store.

**What if there's a manufacturing defect in the product?**

Please review our Return Policy for detailed return and exchange conditions. If a manufacturing defect is confirmed, the customer covers the initial and return shipping costs, but the product value is not charged according to our return policy.

**Can I get a discount for bulk orders?**

Our store offers discounts on bulk orders, with reductions ranging from 10% to 20% on certain products. For inquiries on quantities and discounts, please contact us through the "Contact Us" page.